"THE QUALITY POLICY OF INT. EX. srl"
/ Our mission
Research and innovation, experience and professionalism,
the design and creation of advanced solutions using the
latest modern technologies in the field of consulting services
for promotional layouts, from conception to execution.
/ Our vision
To be a sound, reliable partner in the business development programs of the modern Italian company.
To strengthen the image of Dumas as a highly dynamic company that is creative, modern, focused on the client, reliable, flexible and - above all - remarkably attuned to changing tastes and to its clients' needs for participating successfully in trade fairs and for communicating image.
/ Our commitment
To pay the closest possible attention to satisfying the client, because a company cannot grow unless it has a positive image.
To provide an effective response to any need associated with trade fair participation, thanks to a flexible organization that can offer clients prompt answers and personalized solutions which fit their requirements.
To reach our goals of satisfying our clients and establishing ourselves on the market, we are committed to improving our service constantly, to upgrading our organization, and to paying close attention to the quality of the product and service we furnish the client, by:
- outlining the goals to be reached and making decisions based on clear facts;
- operating our company using a process approach;
- constantly monitoring company processes to evaluate their performance and take steps toward improvement, as necessary;
- continuously measuring the level of client satisfaction;
- involving personnel in reaching the company's goals;
- managing resources to suit requirements and objectives;
- providing training and personnel qualification to achieve professional and cultural improvements in individual human resources at all levels, and to ensure that the client enjoys products that meet his needs and are in line with the latest developments in design and technology;
- creating a partnership relation with our primary suppliers and involving them in our improvement programs, as necessary;
- employing professionals and qualified technical staff, as well as companies that are both specialized and reliable, for completing projects that are outsourced or require special know-how.
To maintain our commitments and continue the ongoing improvement of our organization, INT. EX. srl - through its Quality Management System - intends to meticulously supervise the way it handles its internal processes and operations, using methods that include comparing actual results with expected performance.
Our specific goals will be outlined by Management every year and formalized in an Annual Plan to be provided to all employees on staff
INT. EX. srl
